AI for customer service and sales on WhatsApp, around the clock

Tasky Chat dashboard showing contact, conversation and message metrics

Tasky Chat brings WhatsApp conversations into one place and uses AI agents to support customer service and sales.

Agents reply based on your business content, identify buying intent and follow up on opportunities. Your team can monitor conversations and step in when needed.

Explore Tasky Chat.

Features

Every conversation is a business opportunity.Qualify leads and automate tasks while keeping your team in control.

Custom AI agents

Set up agents for multiple WhatsApp numbers with business rules and a knowledge base built from your documents and links.

AgentsTASKY CHAT

GeneralPublishKnowledgeActionsIntegrationsWorkflowsTest

Description

WhatsApp customer service and sales assistant.

Instructions

You’re the official Tasky Chat virtual assistant. Answer questions, help customers and guide businesses that want to automate customer service and sales on WhatsApp.

IDENTITY AND COMMUNICATION

• Use clear, professional and natural Mozambican Portuguese.

• Keep replies brief, usually two to four sentences.

• Ask one question at a time and use information already provided.

• Introduce yourself as a virtual assistant and hand off to the team when needed.

Connected channels

TaskyWhatsApp Business

Smart automation

Create visual workflows, schedules and automatic replies. Pro and Enterprise plans also support automatic follow-ups and bulk messaging campaigns.

WhatsApp marketing campaigns

Create WhatsApp campaigns with messages, images and videos. Track deliveries, costs and sending history on Pro and Enterprise plans.

Voice support

Talk to agents that listen and speak in Portuguese and English with natural voices.

CallsCustomer service

Created byAI agent

AgentTASKY CHAT

Duration5m 12s

Summary

The customer asked about our services and received guidance on setting up customer service on WhatsApp.

Transcript

Caller

Hi! I’d like to know more about Tasky Chat.

Agent

Hello! How can I help your business today?

Caller

I want to automate customer service on WhatsApp.

Agent

Of course. How many people handle customer service today?

Hand off to your team

Pass complex conversations to a human, preserving context and allowing your team to step in.

Conversation / Sales support

Awaiting support2 messages·2 minutes ago

Support requestContinue the conversation with the full context

Customer 2 minutes ago

I’d like to talk to someone on the team about which plan would suit me best.

View message

AI agent 1 minute ago

The customer is interested in the Pro plan. Conversation history and collected details are available to the team.

View summary

Take over conversationView history

Contact details

Support summary

Assigned team

Messages

Shared files

Internal notes

Integrations and custom tools

Connect agents to Google Calendar, Google Meet and Notion. Create custom tools to extend what your agents can do.